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OLLIE AND GINGER

  • What is the burn time for your candles?
    Our 250g soy wax candles burn for approximately 35–50 hours. For optimal burning, trim the wick to 3mm before each use and let the wax melt evenly across the surface.
  • What materials are used in your candles?
    Our candles are made from 100% natural soy wax, premium fragrance oils, and lead-free cotton wicks. No additives or paraffin.
  • Why does my candle tunnel?
    Candle tunneling occurs when the wax doesn't melt to the edge, often due to not burning it long enough initially. For the first burn, let the candle melt to the edges (about 2–3 hours) to prevent this.
  • Can I reuse the glass jar after the candle is finished?
    Yes! Once your candle is finished, simply fill the glass with boiling water, and let the residue float to the surface to harden. Remove the hardened wax and then wash the glass with warm soapy water or pop in the dishwasher. Our whiskey glasses are designed to be reused — perfect for drinks and cocktails !
  • Is the packaging recyclable ?
    Yes ! The candle box is made from sturdy cardboard which can put with the paper recycling waste or re-purposed. Makes a great holder for pens, watches and jewellery. The ribbon is logo-free so can be used for future gifting. The outer shipping box is also recyclable and the packing beans will dissolve in water.
  • Do you ship internationally ?
    Unfortunately, we do not ship overseas at this stage.
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